I am an internee and have been assigned a task to find out what happens when two people call the same DID number in our SIP trunk. I have been asked to see what channels are configured and how they are configured. I have an asterisk document prepared by the company but I can not find anything related to channels on it.
Is the channel configuration even on the asterisk end? or is it something to be asked from the SIP Trunk Providers.
Looking forward to hearing your valuable feedback. Please help me out.